Shipping & Returns

SHIPPING

Domestic delivery (Kuwait)

Deliveries within Kuwait take 1-2 business days from the order date. We charge a flat rate of KD 2.500 for all areas.

International delivery

International deliveries for GCC countries take 5-7 business days while other countries take up to 10 business days from the order date. We charge a flat rate of KD 10.000 for all international deliveries. A tracking number will be sent once the order has been shipped.

While we try our best to cover the entire cost of delivery, some countries require additional custom fees and import duties which you may be required to pay for once you receive your order.

RETURNS

We are happy to return your order if there is a sizing issue or you are not 100% satisfied.

Our policy lasts 15 days. If more than 15 days have gone by since your purchase, unfortunately we can’t accept your return request.

To claim an exchange or refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the original receipt or proof of purchase.

Please send us an email at hello@shopthuna.com to process your request.